Get in touch
Reach out — we’ll get back to you as quickly as possible 🚴
We typically respond within 48 hours due to the volume of requests we receive. Please note that our customer service team is offline on weekends and U.S. federal holidays — emails received during those times will be answered once we’re back in the office.
We’re a team of athletes and humans who care about your experience. While you wait, you might find the answer you need here:
Returns / Claims – Start a return, exchange, or warranty claim
Installation Guides – Step-by-step product setup help
FAQ – Common questions answered
YouTube Channel – Install videos, product overviews & education
Have a compatibility, fit, or upgrade question that needs more attention?
Schedule a one-on-one call with our resident pro fitter, pro triathlete, and TriRig product expert, Ben. He can help you be sure you're getting the right TriRig product for you. Book below ⬇️
Customer inquiries: info@tririg.com
Wholesale / business inquiries (you will be redirected after your initial email): info@tririg.com
Contact us

GOT QUESTIONS?
Talk to our in-house pro triathlete, about comfort, speed, and watt savings!