TriRig Warranty Policy

We stand behind the quality of our products. If you experience a defect in materials or workmanship, we’re here to help. Here is our Consumer Limited Warranty covers and does not cover.

✅ What’s Covered:

• Manufacturing defects in materials or workmanship

• Issues that occur under normal use within 1 year of purchase

• Warranty coverage applies only to the original purchaser

❌ What’s Not Covered:

• Products purchased from authorized retailers (Please reach out to the store to start a warranty through the point of sale). 

• Damage due to misuse, modification, improper installation, or crash

• Normal wear and tear

• Cosmetic blemishes that do not affect performance
  

• Products purchased secondhand or from unauthorized TriRig retailers 

📦 To Start a Warranty Claim:

• Email info@tririg.com --> We'll be happy to file the claim for you. To process the claim please include the TriRig order number, tight shots of the defective product, a photo of how the product was mounted and a description of the breakage with relevant background information.

• The evaluation process can take up to 7 business days. 

• Customer is responsible for shipping costs associated with warranty replacements.

• We reserve the right to request you to send the defective product back to us for inspection. 

• We do not issue refunds for approved warranty claims, only replacements. 

If you have any additional questions about this policy, reach out to info@tririg.com