Returns & Claims

If you added Checkout+ at checkout: Free return label & no restocking fee.
If you did not add Checkout+: 15% restocking fee & customer-paid return shipping.

• Start returns, exchanges, warranty, or lost-package claims in the portal window below.
• All returns are subject to the following return policies below:
• International returns (outside of Canada): accepted on a case-by-case basis due to customs/processing — please email info@tririg.com.
• Items must be unused / uninstalled.
• Items must include their original packaging.
• Items are accepted within 30 days of delivery.
• Photos are required with all returns / warranty claims for quality-assurance purposes.
• We may request additional photos or information to verify the item’s condition; claims may be declined if required evidence isn’t provided.
• Any product that lists "non returnable" are not eligible for return/exchange through checkout+.