Privacy Policy

This Privacy Policy describes how tririg.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopif.

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

 COMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

    Your rights

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    Name Function
    _ab Used in connection with access to admin.
    _secure_session_id Used in connection with navigation through a storefront.
    cart Used in connection with shopping cart.
    cart_sig Used in connection with checkout.
    cart_ts Used in connection with checkout.
    checkout_token Used in connection with checkout.
    secret Used in connection with checkout.
    secure_customer_sig Used in connection with customer login.
    storefront_digest Used in connection with customer login.
    _shopify_u Used to facilitate updating customer account information.

    Reporting and Analytics

    Name Function
    _tracking_consent Tracking preferences.
    _landing_page Track landing pages
    _orig_referrer Track landing pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Shopify analytics relating to marketing & referrals.
    _shopify_sa_t Shopify analytics relating to marketing & referrals.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

     

    1. PERSONAL DATA WE COLLECT ABOUT YOU.

    We collect information to provide goods and/or services to you, to help improve your customer experience, and to support our business functions. We may collect the following categories of consumer personal data:

    • Identifiers: Information that identifies, relates to, describes, or is capable of being associated with, a particular individual such as name, signature, social security number, address, telephone number, driver's license, passport number, and state identification card number.
    • Payment Information: Account numbers, credit or debit card numbers.
    • Commercial information: Purchase and transaction history.
    • Biometric information: Fingerprints, voice prints, facial geometry, and retina scans.
    • Internet or other electronic network activity information: Mobile device and online identifiers, Mac address, IP address, cookie IDs, browser activity, search history, social media information, and information regarding your interaction with our website or mobile application.
    • Precise geolocation data.
    • Demographic Information. Age, gender, race, citizenship, ethnicity, date of birth, family or marital status, household income, education, professional and employment information.
    • Profile information. Any form of automated process performed on personal data to evaluate, analyze, or predict personal aspects related to an identified or identifiable individual's economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
    • Sensitive Data. Data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sex life, sexual orientation or citizenship or immigration status; the processing of genetic or biometric data for the purpose of uniquely identifying an individual; personal data collected from a known child; or precise geolocation data. We will not process your sensitive data or personal data collected from a known child without obtaining your consent.

     

    2. WHY WE USE YOUR PERSONAL INFORMATION.

    We use the information identified above for:

    • maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services;
    • advertising or marketing
    • helping to ensure security and integrity and prevent fraud;
    • undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them;
    • auditing or monitoring of transactions and engagements;
    • compliance with our legal and regulatory obligations;
    • performing our contract with you or taking steps at your request before entering into a contract;
    • conducting research and analysis;and
    • other legitimate business purposes

     

    3. CATEGORIES OF PERSONAL DATA WE SELL TO OR SHARE WITH THIRD PARTIES.

    We sell or share the following categories of personal information with third parties for the following specified purposes:

    • Identifiers: We share or sell your contact details for processing purposes;
    • Commercial information: We share or sell your purchase and transaction history for processing purposes;
    • Internet or other electronic network activity information: We share or sell your mobile device and online identifiers, Mac address, IP address, cookie IDs, browser activity, search history, social media information, and information regarding your interaction with an internet website, application, or advertisement for processing purposes;
    • Location data: We share or sell your geolocation data for processing purposes
    • Demographic Information. We share or sell your demographic information, including your [age, gender, race, citizenship, ethnicity, date of birth, family or marital status, household income, education, professional and employment information for processing purposes;
    • Profile information. We share or sell your profile information or any form of automated process performed on personal data to evaluate, analyze, or predict personal aspects related to an identified or identifiable individual’s economic situation, health, personal preferences, interests, reliability, behavior, location or movements for processing purposes;
    • Sensitive Data. We share or sell your sensitive data, including data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sex life, sexual orientation or citizenship or immigration status; the processing of genetic or biometric data for the purpose of uniquely identifying an individual; personal data collected from a known child; or precise geolocation data for processing purposes.

     

    4. CATEGORIES OF PERSONAL DATA WE SELL TO OR SHARE WITH THIRD PARTIES.

    We may share your personal data with:

    • Companies affiliated with The Creative Agency, to offer you products and services that may interest you;
    • Third parties that provide support services to us, including our banking partners, marketing agencies, analytics providers, web hosts, call center/chat providers, sweepstakes vendors, payment processors, fraud prevention providers, shipping services providers, and product vendors. We limit information shared with service providers to what is necessary to fulfill the services.
    • Third parties for other legitimate business purposes, including our insurers and brokers, credit reporting agencies, data brokers, third-party advertisers, and other merchants.
    • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;
    • Law enforcement and other government agencies and regulatory bodies to comply with our legal and regulatory obligations.
    • We do not share your personal data with any other third party.

    We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal data to provide services to us and to you.

    We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

     

    5. YOUR RIGHTS UNDER THE CPA AND HOW TO EXERCISE THEM.

    Residents of Colorado have certain personal data rights under the Colorado Privacy Act (CPA).

    You have the right to:

    • Opt-out of the processing of your personal data for purposes of:
      • Targeted advertising
      • Sale of personal data
      • Profiling that produces legal or significant effects on you
    • Access your data and to confirm that your data is being processed by us.
    • Request deletion of your data held by us.
    • Request correction of your data held by us.
    • Receive your requested data in a usable and transferable form.
    • Non-discrimination or retaliation for exercising any of these rights.
    • Designate an agent to exercise your rights on your behalf.
    • Appeal if your request is denied.

     

    RESPONDING TO REQUESTS.

    We are required to respond without undue delay but within 45 days of receipt of your request. Depending on factors such as the type and complexity of the request, we may extend the time for response once for 45 additional days, as long as we notify you within the original 45 days.

    If we decline to take action regarding your request, we must notify you without undue delay, but within 45 days of the receipt of the notice and provide information on our appeal process. We are required to provide justification and provide information on the appeal process within a reasonable time after the communication of the decision to decline.

    You can request information under the CPA free of charge once per year. For a second or subsequent request within a 12-month period, we may charge an amount that is the same for the provision of a public record, which is $0.25 per standard page, or a fee not to exceed the actual cost of providing a copy, printout, or photograph of the record in a format other than a standard page.

     

    HOW TO EXERCISE YOUR RIGHTS:

    If you would like to access your data, confirm that your data is being processed by us, request deletion of your data, request correction of your data, or receive your requested data in a usable and transferable form, you can do so here: https://tririg.com/contact You may also email us at info@tririg.com.

    If you wish to exercise your opt-out rights, you can do so here (url link stating “Colorado Opt-Out Rights”). If you wish to designate an agent to exercise your rights on your behalf or are a guardian or conservator exercising consumer rights on behalf of another you can do so here: https://tririg.com/contact. You may also email us at info@tririg.com. If your request to exercise your rights is declined, you may appeal by contacting us at info@tririg.com.

     

    If you need to contact us for any reason, you can do so here: https://tririg.com/contact. You may also email us at info@tririg.com.

    • Please note that you may only make a CPA-related data access or data portability disclosure request for free once within a 12-month period. Subsequent requests may result in fees as noted above.
    • If you choose to contact us directly, you will need to provide us with:
      • Enough information to identify you (e.g., your full name, address and customer or matter reference number);
      • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
      • A description of what right you want to exercise and the information to which your request relates.
    • We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
    • Any personal data we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tririg.com or by mail using the details provided below:

    TriRig, Suite 160-3333 South 900 East, Millcreek, UT, 84106 United States

    Last updated: July 19, 2021

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: info@tririg.com.