Shipping Information

Orders start processing fast!  We aim to have orders, placed before noon MT on business days (non-holiday Mondays through Fridays), leave the warehouse that same day. Orders placed after noon (MT) on a business day, or on a weekend, will ship the following business day. 

TriRig ships most packages via OSM / USPS and FedEx although we may change these at any time. 

📦 Shipping Insurance:

To add piece of mind to your order, we offer shipping insurance (Checkout+) for domestic and international customers. Checkout+ is a completely optional shipping protection that helps resolve carrier-related delivery issues more quickly. (This service is also combined with free returns). 

⭐What Checkout+ covers:

  • Packages that are lost or mis-delivered by the carrier

  • Faster replacement or refund without waiting for a carrier investigation to complete

  • Coverage applies when the correct shipping address is entered at checkout

❌What Checkout+ does not cover:

  • Incorrect or incomplete addresses entered at checkout

  • Address changes after an order has shipped

  • Packages delivered to the address provided during checkout

  • Delays or delivery issues caused by customer moves, temporary addresses, or expired delivery locations

***Checkout+ does not override customer responsibility for entering a valid, accurate shipping address.

🌍 International Shipping & Import Fees

  • We ship anywhere in the world! 

  • International orders may be subject to VAT, duties, import taxes, and carrier handling fees

  • These charges are assessed by the destination country and are the customer’s responsibility

  • TriRig does not collect or reimburse import taxes or VAT unless explicitly stated at checkout

⚠️ We are not responsible for delivery delays, holds, or returns caused by unpaid duties, taxes, or customs clearance issues.