Politique d'expédition

• TriRig sells products directly to consumers, all over the world. We do not use any dealers or regional distributors. All items are shipped from TriRig via USPS Priority. We do not offer any other shipping service options. We will ONLY ship to your Confirmed PayPal address. Items shipped within the USA usually arrive within 4-5 business days of ordering. International shipments usually arrive within 9-11 business days of ordering. These are estimates only, and we DO NOT guarantee any particular delivery date for your order.

• Because our ship times are NOT guaranteed, please only use a PERMANENT address for shipment. DO NOT ask us to ship to any temporary addresses where you might be staying (hotels, short visits, etc). In the event that you miss your package, TriRig will not be responsible for ensuring it is forwarded to you, or returned to us. The customer will be responsibile for any costs for reshipment.

• Shipping costs are quoted based on the actual cost that we are charged. Shipping prices are not negotiable nor modifiable. We do not have alternative options at this time. Moreover, the cost is for your entire shipment. If ANY part of your shipment is delayed, then the ENTIRE shipment is delayed. The shipping cost is the same, and again, we cannot guarantee the time.

• It is your responsibility to provide a valid shipping address, to claim your package, and pay any applicable taxes or customs duties assessed. In the event that a package is returned to TriRig as undeliverable or unclaimed, buyer is responsible for the additional cost to reship the package. In the event that your package is returned, and you do not want to pay to re-ship it, the order will be treated as returned, and it will be subject to our Returns policy, below.

• We can only ship to the exact address that is sent with your checkout information. We cannot make any modifications to the incoming data in order to change your shipping address. If you submit an incorrect address, let us know before we ship it, and we will cancel your order so you can re-order with the correct address.

• Addresses must be in standard Roman characters ONLY. Addresses with other character sets may not be deliverable, and if they are returned to us as undeliverable, reshipment will be at customer expense.

• TriRig is not responsible for any items returned to us as undeliverable. Again, ANY cost of reshipment for ANY reason will be at the customer's expense, otherwise the order will be treated as returned (see Returns, below).

• TriRig is not responsible for shipping delays caused by the postal service. The most common reason for a delay is when an international shipment is being processed by customs. TriRig has absolutely no authority or ability to expedite this process. Please be patient with any customs delays. Almost always, they are resolved on their own. The second most common reason for delay is that the shipment requires some import fees to be paid. These are the responsibility of the customer to pay, and may require you to visit your local post office to pay them.

• In very rare occasions, the postal service may lose a package. If the postal service indicates that your purchase is lost (and not merely delayed), TriRig will send a replacement free of charge. No replacements will be sent if a package is merely delayed, and ONLY if the postal service indicates in writing that the shipment is lost.

• For international shipments, we are required by law to put accurate and complete information about the shipment, and we follow the law. Please DO NOT send us a request to manipulate any customs information, or alter the claimed value of your purchase. We cannot and will not do so.

• Shipping costs are non-refundable. If your shipment is returned, warrantied, or refunded for ANY reason, shipping costs will be excluded from the refund.