Reach out — we’ll get back to you as quickly as possible 🚴

We typically respond within 48 hours due to the volume of requests we receive. Please note that our customer service team is offline on weekends and U.S. federal holidays — emails received during those times will be answered once we’re back in the office.

We’re a team of athletes and humans who care about your experience. While you wait, you might find the answer you need here:

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  Returns / Claims – Start a return, exchange, or warranty claim
  
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  Installation Guides – Step-by-step product setup help
  
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  FAQ – Common questions answered
  
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  YouTube Channel – Install videos, product overviews & education
  

Have a compatibility, fit, or upgrade question that needs more attention?

Schedule a one-on-one call with our resident pro fitter, pro triathlete, and TriRig product expert, Ben. He can help you be sure you're getting the right TriRig product for you. Book below ⬇️

Customer inquiries: info@tririg.com

Wholesale / business inquiries (you will be redirected after your initial email): info@tririg.com