Returns / Exchanges / Warranty

  • All returns, exchanges and claims are handled through our self serve portal.
  • Items may be returned within 30 days of the original purchase date.
  • Item must be in brand new condition, uninstalled with no blemishes and complete with all original materials and packaging.
  • Item must be in resell-able/re-stockable condition.
  • ⭐With Checkout+: Fee returns and return shipping.
  • ❌Without Checkout+: All returns will be subject to a 15% restocking fee.
  • We reserve the right to deny any returns who do not meet the return conditions above. 
  • If an individual item lists a deviation from this policy (such as no returns), then that deviation applies, and supersedes this return policy.
  • International returns: Accepted on a case by case basis. We do not provide return labels for international returns. Orders unprotected by checkout+ are subject to a 15% restocking fee. 
  • Limited warranty is valid for 1 year after purchase date. 
  • Extended warranty (purchased with Redo) is valid for 2 years after purchase date.
  • For more information on our warranty policy, visit our Warranty Policy page.