Returns / Claims Portal

If you added Checkout+ at checkout: Free return label & no restocking fee.

If you did not add Checkout+: 15% restocking fee & customer-paid return shipping.

  • Start ALL returns, exchanges, warranty, or lost-package claims here.
  • Accepted within 30 days of delivery; items must be in re-stockable condition and in original packaging. We reserve the right to deny returns that do not meet these return conditions
  • Photos required (top-down item, close-up of condition, and packing list/SKU).
  • International returns (other than Canada): please email to request a manaul return. We will accept int'l returns on a case by case basis info@tririg.com.

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